Privacy Policy

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Last Updated: May 21, 2025

Introduction

Rapid Neuro ("Company," "us" or "we") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website, including any content, functionality, and services offered on or through our website (the "Platform"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy applies to information we collect: - On the Rapid Neuro Platform - Via telephone or other voice-enabled devices - In email, text, and other electronic messages between you and Company - When you interact with our advertising and applications on third-party websites and services.

It does not apply to information collected by any third party, including through any application or content that may link to or be accessible from or on our Platform. We do not control the privacy practices of others.

Please read this Privacy Policy carefully to understand our practices regarding how we treat your information. If you do not agree with our policies and practices, please do not use our Platform. By accessing or using our Platform or otherwise providing us your information, you agree to this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of our Platform or providing us information after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.

We encourage you to read this Privacy Policy in its entirety, but here are some key points:

• Children Under the Age of 13 - No one under the age of 13 may provide information to us.

• Information We Collect About You and How We Collect It – We collect information related to you through your use of our Platform, including through cookies and other such technologies.

• How We Use Your Information - We process your personal information only with your consent or as needed to provide you our Platform.

• Disclosure of Your Information – We may disclose your information in a de-identified and aggregated manner, and otherwise to comply with law, operate and protect our business, our customers, or other vital, public or legitimate interests.

• Choices About How We Use and Disclose Your Information – We provide "Unsubscribe" links and other resources to help you control our use of your personal information.

• Accessing and Correcting Your Information - You can access, review, change, delete or download a copy of your personal information by visiting your account profile page or contacting us.

• Data Security & Transfer – We protect your information using standard technical and organizational measures. You are consenting to the transfer of your personal information to the US.

• Data Retention – We will retain your personal information for a period of time consistent with the original purpose of collection or as long as necessary to comply with our legal obligations, maintain accurate records, resolve disputes, and enforce our agreements.

Children Under the Age of 13

Our Platform is not intended for children under 13 years of age. No one under age 13 may provide any information to or on our Platform. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on our Platform or on or through any of its features, register on our Platform, make any purchases through our Platform, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at support@rapidneuro.com. 

Information We Collect About You and How We Collect It

We collect several types of information related to users of our Platform which may identify or be reasonably capable of being associated with an identifiable individual or household ("personal information"), including information such as:

• Your name, postal address, email address, telephone number, and other identifiers by which you may be contacted online or offline

• Your financial information provided when placing an order through our Platform

• Details about your Internet connection, browser information, IP addresses, the equipment you use to access our Platform, and usage details

We collect this information:

• When you fill out web forms, including when registering to use our Platform, subscribing to our Platform, or requesting further services

• When you report a problem with our Platform

• From records and copies of your correspondence (including email addresses), if you contact us

• From your responses to surveys that we might ask you to complete for research purposes

• From your search queries on our Platform

• From transactions you carry out through our Platform and from the fulfillment of your orders

• Automatically as you navigate through our Platform, including through the use of cookies, web beacons, and other tracking technologies

• From third parties, for example, our business partners

Information We Collect Through Automatic Data Tracking Technologies

As you navigate through and interact with our Platform, we may use automatic data tracking and collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Platform, including traffic data, logs, and other communication data and the resources that you access and use on our Platform

• Information about your computer and Internet connection, including your IP address, operating system, and browser type This information helps us to improve our Platform and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns

• Store information about your preferences, allowing us to customize our Platform according to your individual interests

• Speed up your searches

• Recognize you when you return to our Platform

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies): A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Platform. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Platform. Our Platform is not designed to recognize or respond to "do not track" signals received from browsers.

• Web Beacons: Pages of our Platform and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and singlepixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain content and verifying system and server integrity).

How We Use Your Information

We use information we collect about you or that you provide to us, including any personal information:

• To present our Platform and its contents to you

• To provide you with information, products, or services

• To fulfill any other purpose for which you provide it

• To provide you with notices about your account/subscription, including expiration and renewal notices

• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection

• To notify you about changes to our Platform or any products or services we offer or provide through it

• To allow you to participate in interactive features on our Platform

• In any other way we may describe when you provide the information

• For any other purpose with your consent We also may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose de-identified, aggregated information about our users, without restriction.

We may disclose personal information that we collect or you provide as described in this Privacy Policy:

• To our subsidiaries and affiliates

• To contractors, service providers, and other third parties we use to support our business

• In connection with a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company's stocks or assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding

• To fulfill the purpose for which you provide it

• For any other purpose disclosed by us when you provide the information, including as set forth in this Privacy Policy

• With your consent

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request, and other legitimate interests

• To enforce or apply this Privacy Policy, our Terms of Service, and other agreements, including for billing and collection purposes

• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction

Educational Information

Information concerning your usage of our Platform and your progress using our study materials ("Course Performance Information") may be disclosed to third parties such as educational institutions, professors, and product development partners for a variety of purposes, including, but not limited to, analyzing and improving exam passage rates and for the development of new products and services. To the extent an educational institution (e.g., your medical school) collects and maintains Course Performance Information, that information may be considered an educational record under the Family Educational Rights and Privacy Act ("FERPA"), 20 USC § 1232(g). If so, you may have certain rights of access and confidentiality as to those educational records, if any, as a student of that institution. By accessing and using our Platform, you consent to allow free exchange of Course Performance Information between us and your educational institution.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. You can use the following mechanisms to control your information:

• Tracking Technologies and Adverti If you do not wish to have your email address used by the Company to promote our own or third parties' products or services, you can opt out by clicking the "Unsubscribe" link in the footer of any related email. This opt-out does not apply to information provided to the Company as a result of a purchase, product service experience, or other transactions. Receiving interest-based ads at optout.aboutads.info and tps://orkadvertising.org/choices. If you disable or refuse cookies, please note that some parts of our Platform may then be inaccessible or not function properly.

• Site Usage Tracking Technologies: We If you do not wish to have your email address used by the Company to promote our own or third parties' products or services, you can opt out by clicking the "Unsubscribe" link in the footer of any related email. This opt-out does not apply to information provided to the Company as a result of a purchase, product service experience, or other transactions. Receiving interest-based ads at optout.aboutads.info and https://adssettings.google.com.

• Promotional Offers from the Company: If you do not wish to have your email address used by the Company to promote our own or third parties' products or services, you can opt-out by clicking the "Unsubscribe" link in the footer of any related email. This opt-out does not apply to information provided to the Company as a result of a purchase, product service experience, or other transactions.

Accessing and Correcting Your Information

To the extent provided by the law of your jurisdiction, you may have the right to (i) access certain personal information we maintain about you, (ii) request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes, (iii) request that we update or correct inaccuracies in that information, (iv) object to our use of your personal information, (v) ask us to block or delete your personal information from our database, and (vi) request to download the information you have shared on the Platform.

You can review and change your personal information by logging into the Platform and visiting your account profile page. You may also send us an email at [Your Contact Email] to request access to, correct, delete or download a copy of any personal information that you have provided to us, or to make any other inquiries you may have about this Privacy Policy. We cannot delete your personal information except by also deleting your user account. Additionally, to help protect your privacy and maintain security, we may take steps to verify your identity before granting you access to the information. We may not accommodate a request if we believe the change would compromise the protection of other customers' rights, or violate any law or legal requirement. We also may not accommodate a request to change information if we believe the change would cause the information to be incorrect. To the extent permitted by applicable law, a charge may apply before we provide you with a copy of any of your personal information that we maintain.

Data Retention

We will retain your personal information for a period of time consistent with the original purpose of collection or as long as necessary to comply with our legal obligations, maintain accurate accounting, financial and other operational records, resolve disputes, and enforce our agreements.

We determine the appropriate retention period for personal information on the basis of the amount, nature, and sensitivity of the personal information being processed, the potential risk of harm from unauthorized use or disclosure of the personal information, whether we can achieve the purposes of the processing through other means, and on the basis of applicable legal requirements (such as applicable statutes of limitation).

After expiration of the applicable retention periods, your personal information will be deleted.

Data Security & Transfer

We have implemented technological and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers using industry-standard security measures. Any payment transactions will be encrypted using SSL technology. We limit access to and use of your personal information to authorized persons and trusted third parties who have a reasonable need to know the information in order to perform our services and business operations and who are bound by confidentiality obligations.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Platform, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Platform. The information you share in public areas may be viewed, collected, used, or disseminated by any user of the Platform, including to send you unsolicited information and advertising.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot ensure the security of your personal information transmitted to our Platform. Any transmission of personal information is at your own risk. We are not responsible for circumvention by others of any privacy settings or security measures contained on the Platform.

We make no claim that the Platform is appropriate or lawful for use or access outside the United States. Furthermore, many of our databases are located in the United States. If you access the Platform from outside the United States, you are consenting to the transfer of your personal information from your location to the United States. You are solely responsible for complying with all local and other applicable laws, rules, and regulations regarding online conduct and access to the Platform. By sending us your information, you further consent to its storage within the United States.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users' personal information, we will post such changes on this page and may notify you through a notice on the Platform home page. The date the Privacy Policy was last revised is identified at the top of this page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Platform and this Privacy Policy to check for any changes.

Contact Information

To ask questions or provide comments about this Privacy Policy and our privacy practices, contact us at support@rapid-neuro.com.

By using Rapid Neuro, you acknowledge that you have read this Privacy Policy, understand it, and agree to be bound by it.